HERBONIX™ FAQ – Your Questions, Answered

Product Information

❓ What makes HERBONIX™ rolling papers unique?
HERBONIX™ rolling papers are crafted from 100% organic hemp and infused with premium hemp sprinkles. Coated with natural Arabic gum, they deliver a smooth, slow burn for a clean, chemical-free smoking experience.

🌱 Are HERBONIX™ products vegan-friendly?
Yes! All HERBONIX™ rolling papers are 100% vegan, containing no animal-based ingredients and produced without animal testing.

📏 What sizes are available?
HERBONIX™ rolling papers are available in King Size Slim, with each pack including tips and the HERBONIX™ built-in tray for added convenience.

🌿 What materials are used in HERBONIX™ rolling papers?
Our papers are made from 100% natural hemp, infused with hemp sprinkles for enhanced flavor. Natural Arabic gum serves as an adhesive, ensuring a pure, chemical-free product.

🚫 Are HERBONIX™ rolling papers free from chemicals and additives?
Yes! Our rolling papers are free from bleach, harmful chemicals, and additives, ensuring a pure and natural smoking experience.

🧲 Why is Arabic gum used?
Arabic gum is a natural adhesive that ensures a secure seal without artificial additives. It supports a smooth, even burn for a premium smoking experience.

✨ What makes HERBONIX™ trays special?
HERBONIX™ trays are designed for style, functionality, and durability. This includes our 4.20 Limited Edition trays, part of the HERBONIX™ 4.20 Experience, with only 420 pieces available worldwide. These collectible trays celebrate herb culture, artistry, and exclusivity.

🔗 Do HERBONIX™ products include QR codes?
Only flagship HERBONIX™ rolling papers include QR codes for authenticity verification. To guarantee quality, merchandise is authenticated through our trusted suppliers.

Shipping & Delivery

📦 How long does delivery take?

• UK Deliveries: 2-5 business days.

• Merchandise Orders: 6-9 business days.

• International Deliveries: 7-14 business days (may vary by location).

🛤️ Can I track my order?
Yes! A tracking link will be emailed to you once your order is dispatched.

🌍 Do you ship internationally?
Yes, HERBONIX™ ships worldwide. Shipping costs and delivery times vary by location.

Returns & Refunds

🔄 Can I return an opened product?
For health and safety reasons, only unopened and unused products in their original packaging are eligible for return.

💔 What if my product arrives damaged?
Contact our Returns Centre within 7 days of receiving your order and provide photographic evidence. We’ll arrange a replacement or refund at no extra charge.

📩 How can I return an item?
Submit your return request within 7 days of receiving your order. Return shipping costs are the responsibility of the customer unless the product is faulty.

😔 What if I’ve opened my product but I’m not happy with it?
Unfortunately, opened products cannot be refunded or exchanged.

⏳ How long will it take to process my refund?
Refunds are processed within 7 business days of receiving the returned item.

HERBONIX™ Memberships

🛒 What is the HERBONIX™ Membership?
The HERBONIX™ Membership offers wholesale pricing on rolling papers and trays, along with exclusive perks, free boxes, and merchandise discounts.

📊 Membership Tiers and Pricing:

• Starter Membership: 1 box every 3 months for £69 (includes 1 box at £60 + £9 subscription fee).

• Standard Membership: 2 boxes/month for £145 (includes 2 boxes at £55.50 each + £25 subscription fee).

• Premium Membership: 4 boxes/month for £285 (includes 4 boxes at £52.50 each + £63 subscription fee).

🎁 Exclusive Benefits:

• Wholesale Pricing: Bigger margins mean more profit.

• Merch Discounts: Up to 30% off HERBONIX™ merchandise.

• Loyalty Rewards: Free boxes after 6 and 12 months.

💰 How much can I earn?
Buy a box for £52.50 (Premium Membership) and sell each tray for £5-£5.50 RRP.
That’s £100-£110 per box, leaving £47.50-£57.50 profit per box.
Selling 4 boxes a month earns £190-£230 profit.

💡 Can I sell products at any price?
Yes! Set your own prices. We recommend a retail price of £5-£5.50 per tray to maintain brand integrity.

HERBONIX™ Collaboration Merchandise

🤝 What is HERBONIX™ collaboration merchandise?
HERBONIX™ partners with like-minded brands to create exclusive, high-quality merch, including custom hats, art canvases, and premium accessories.

🛍️ How can I buy collaboration products?
These limited-edition items are available exclusively on our website. Sign up for our newsletter to stay informed about upcoming drops.

The HERBONIX™ 4.20 Experience

🎨 What is the HERBONIX™ 4.20 Experience?
The HERBONIX™ 4.20 Experience is an annual celebration of art, culture, and herb lifestyle. Each year, we release strictly limited-edition collectibles, such as rolling trays, canvas art, and pillows. With only 420 pieces of each product available, the 4.20 Collection is designed for true connoisseurs and collectors.

🗓️ How can I participate?
Keep an eye on our website for exclusive 4.20 drops and subscribe to our membership for early access and special discounts. Once these items sell out, they’re gone forever, making each piece a rare collectible.

Understanding Our Trademark

🔒 What is the HERBONIX™ trademark?
The HERBONIX™ trademark represents our brand’s authenticity, protecting customers and ensuring they receive genuine, high-quality products.

⚖️ Why does HERBONIX™ use a trademark?
The trademark reinforces our commitment to premium quality and protects our dealers and customers from counterfeit goods.

HERBONIX™ – Authentic. Trusted. Trademarked.

Terms and Conditions
For more details, Click Here for Terms and Conditions.

For more questions, contact us at admin@tsamg.email or admin@apexvgroup.uk